Effective Date: 25th August 2026
Last Updated: 25th August 2026
At HIMS Ayurveda Centre, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, enquire about our services, or use our online facilities.
By accessing or using this website, you acknowledge that you have read and understood this Privacy Policy.
1. About This Privacy Policy
This Privacy Policy applies to information collected through the Ayurveda Centre website, including information submitted through enquiry forms, appointment or consultation requests, contact forms, newsletter subscriptions, and other interactions with our website.
For the purposes of this Privacy Policy, “we”, “us”, “our”, or “Ayurveda Centre” refers to HIMS Ayurveda Centre, Swami Rama Himalayan University, as applicable.
2. Information We Collect
Depending on how you interact with our website, we may collect the following information:
Information you provide directly
- Name
- Email address
- Phone number
- Country or city of residence
- Preferred date or time for an appointment or consultation
- Information provided in enquiry or contact forms
- Information relating to your treatment or wellness enquiry, where voluntarily provided
- Any other information you choose to provide to us
Information collected automatically
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited and time spent on the website
- Referring website or source
- General website usage and interaction data
This information helps us understand how visitors use our website and improve its performance and user experience.
3. Health and Wellness Information
If you voluntarily provide information relating to your health, medical history, symptoms, lifestyle, or wellness requirements while making an enquiry or seeking treatment, we may process that information for the purpose of responding to your enquiry, assessing your requirements, facilitating consultation or treatment, and providing appropriate services.
We request that you provide only information that is relevant and necessary for your enquiry or treatment.
Where required, such information will be handled with appropriate confidentiality and security safeguards and in accordance with applicable laws and regulations.
4. How We Use Your Information
We may use the information we collect to:
- Respond to enquiries and requests
- Schedule or facilitate consultations and appointments
- Provide information about our treatments, therapies, programmes, and services
- Communicate with you regarding your enquiry or appointment
- Improve our website, services, and user experience
- Understand website usage and visitor preferences
- Send relevant updates, information, or communications where you have consented to receive them
- Maintain website security and prevent misuse
- Comply with applicable legal, regulatory, and administrative requirements
We will not use your personal information for purposes that are incompatible with the purposes described in this Privacy Policy unless permitted or required by applicable law.
5. Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve functionality, understand website traffic, remember user preferences, and enhance your browsing experience.
Cookies may be used for purposes such as:
- Essential website functionality
- Website analytics and performance measurement
- Understanding how visitors interact with our website
- Improving website content and user experience
You may be able to manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of parts of the website.
Where applicable, third-party analytics or other technologies may place cookies on your device in accordance with their own privacy policies.
6. Third-Party Services
We may use trusted third-party service providers to support certain website functions and operations, such as:
- Website hosting and infrastructure
- Website analytics
- Appointment or enquiry management
- Communication services
- Payment processing, where applicable
- Marketing and communication platforms
These providers may process information on our behalf or independently, depending on the service they provide. We seek to work with service providers that maintain appropriate safeguards for personal information.
Where you interact directly with a third-party service through our website, that third party’s own privacy policy may also apply.
7. Sharing of Information
We do not sell or rent your personal information.
We may share information with authorised employees, healthcare or wellness professionals, service providers, contractors, or other parties where reasonably necessary to:
- Provide requested services
- Process appointments or enquiries
- Operate and maintain our website
- Provide technical or administrative support
- Meet legal or regulatory obligations
- Protect the rights, safety, and security of the Centre, our users, or others
Where appropriate, we take reasonable steps to ensure that third parties handling personal information maintain suitable confidentiality and security measures.
8. Data Security
We take reasonable administrative, technical, and organisational measures to protect personal information against unauthorised access, disclosure, alteration, loss, or misuse.
However, no method of transmission or storage over the internet can be guaranteed to be completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.
9. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, provide our services, maintain appropriate records, resolve disputes, comply with legal or regulatory requirements, or protect our legitimate interests.
The retention period may vary depending on the type and nature of the information.
10. Your Rights
Subject to applicable law, you may have rights regarding the personal information we hold about you, including the right to:
- Request access to your personal information
- Request correction or updating of inaccurate information
- Request deletion of information where legally permitted
- Withdraw consent for certain processing activities
- Opt out of receiving non-essential marketing communications
- Raise a concern regarding the handling of your personal information
To exercise any applicable rights, please contact us using the details provided below.
11. Marketing Communications
Where you have provided consent, we may contact you with information about Ayurveda Centre programmes, treatments, wellness offerings, events, updates, or other relevant communications.
You may unsubscribe from marketing communications at any time by following the unsubscribe instructions included in the communication or by contacting us directly.
12. Children’s Privacy
Our website is not intended to knowingly collect personal information from children without appropriate consent from a parent or legal guardian.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.
13. Links to Other Websites
Our website may contain links to external websites, platforms, or services. We are not responsible for the privacy practices, content, or security of third-party websites.
We encourage you to review the privacy policies of any external websites you visit.
14. International Visitors
If you access our website or services from outside India, your information may be processed and stored in India or in other locations where our service providers operate.
By providing your information, you acknowledge that your information may be transferred, stored, or processed in accordance with applicable laws.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website practices, applicable laws, or other operational requirements.
The updated version will be published on this page with a revised “Last Updated” date. We encourage you to review this page periodically.
16. Contact Us
If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us:
HIMS Ayurveda Centre
Swami Rama Himalayan University
Jolly Grant, Dehradun, Uttarakhand, India
Email: ayurveda@srhu.edu.in
Phone: +91 925820709
17. Governing Law
This Privacy Policy shall be governed by and interpreted in accordance with the applicable laws of India. Any disputes arising in relation to this Privacy Policy shall be subject to the applicable jurisdiction of courts in India.